Scheduled maintenance of Redis backing services
Scheduled Maintenance Report for GOV.UK Platform as a Service (PaaS)
Completed
The scheduled maintenance has been completed.
Posted Apr 09, 2024 - 10:43 BST
Update
This scheduled maintenance window is now complete, and the updates were applied successfully.
Posted Apr 09, 2024 - 10:42 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 09, 2024 - 09:00 BST
Scheduled
Hello,

We will be performing scheduled updates to your Redis backing services on Tuesday the 9th of April 2024 between 9AM and 11AM.

We have sent emails to any organisation managers who manage a Redis backing service instance which we are going to update.

If you are using any of our “highly available” Redis plans, your users will only experience a small amount of downtime when the upgrade happens: up to a minute.

However, if you are using any “tiny” Redis plans that are not “highly available”, your users may experience up to 30 minutes of downtime.

If you want to minimise this downtime, we recommend that you upgrade these tiny instances to “highly available” plans, ahead of the update on Tuesday the 9th of April 2024.

Note that this will double your monthly charge for each Redis instance: from roughly £25 to £50 per month.

If you have concerns or would like more information, please email us at gov-uk-paas-support@digital.cabinet-office.gov.uk.

Regards,
Alice Lee
Site Reliability Engineer @ GOV.UK PaaS
Posted Apr 02, 2024 - 13:26 BST
This scheduled maintenance affected: Ireland (Redis Elasticache Backing service - availability of platform-provided services) and London (Redis Elasticache Backing service - availability of platform-provided services).