GOV.UK Platform as a Service (PaaS)
All Systems Operational

About This Site

Overview of the current status of GOV.UK PaaS, including updates on any active incidents.

Updates on new features are provided through the paas-announce mailing list. If you're unable to subscribe to a googlegroup with your work address, please email GOV.UK PaaS support to be added.

Ireland Operational
90 days ago
99.38 % uptime
Today
Apps - availability of tenant applications to end users ? Operational
API - availability of the Cloud Foundry API to tenants Operational
Logging - availability of app logs to external logging services Operational
Elasticsearch Backing Service - availability of platform-provided services via Aiven ? Operational
MySQL Backing service - availability of platform-provided services ? Operational
Postgres Backing service - availability of platform-provided services ? Operational
Redis Elasticache Backing service - availability of platform-provided services ? Operational
Docker (experimental feature) ? Operational
Billing - Platform usage, pricing calculator Operational
90 days ago
99.4 % uptime
Today
Metrics - availability of platform-provided metrics Operational
90 days ago
99.36 % uptime
Today
London Operational
90 days ago
99.68 % uptime
Today
Apps - availability of tenant applications to end users ? Operational
API - availability of the Cloud Foundry API to tenants Operational
Logging - availability of app logs to external logging services Operational
Elasticsearch Backing Service - availability of platform-provided services via Aiven ? Operational
MySQL Backing service - availability of platform-provided services ? Operational
Postgres Backing service - availability of platform-provided services ? Operational
Redis Elasticache Backing service - availability of platform-provided services ? Operational
Docker (experimental feature) ? Operational
Billing - Platform usage, pricing calculator Operational
90 days ago
100.0 % uptime
Today
Metrics - availability of platform-provided metrics Operational
90 days ago
99.36 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Resolved - Hello,

We've scaled our logging infrastructure up and monitored the system for the last 7 days. During this time we haven't seen any reoccurrence of the issue with dropped log messages.

We have monitoring in place which will alert us if we have similar issues in the future.

Regards,

Richard Towers,
GOV.UK PaaS team
Mar 19, 13:15 UTC
Investigating - Hello,

We are aware of and investigating a problem with GOV.UK PaaS's logging system.

This may cause occasional application logs to be lost.

API and App availability is not affected.

If you think you're experiencing this issue, please get in touch with gov-uk-paas-support@digital.cabinet-office.gov.uk.

We’re looking into this as a matter of urgency and will update you as soon as we know more.

Regards,

Richard
GOV.UK PaaS team
Mar 8, 10:08 UTC
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019
Resolved - Hello,

An investigation has determined this to be a very short issue with some requests to the statistics API during a deployment.

The problem has now been resolved.

Thanks,
Richard
Mar 8, 16:07 UTC
Update - We are continuing to monitor for any further issues.
Mar 8, 15:45 UTC
Monitoring - Hello,

We’re investigating a possible problem with GOV.UK PaaS.

Our monitoring detected an increased error rate in both regions around 15:10. We believe that this issue was due to an issue with one of our deployments and should be resolved now.

If your service is experiencing problems and you think it might be related to this issue, please email us via gov-uk-paas-support@digital.cabinet-office.gov.uk.

Regards,

Richard
GOV.UK PaaS team
Mar 8, 15:40 UTC
Resolved - This incident has been resolved.
Mar 8, 09:26 UTC
Investigating - Hello,

We’re investigating a possible problem with GOV.UK PaaS Billing where February does not include costs for applications.

Our raw billing data is unaffected, so accurate bills will be produced before we send out any invoices.

Apologies if this caused anyone to get their hopes up for free application hosting.

Regards,

Richard Towers
GOV.UK PaaS team
Mar 7, 11:52 UTC
Mar 7, 2019
Resolved - This incident has been resolved.
Mar 7, 11:45 UTC
Update - We have not seen the issues happen again since putting the fix in place. Logging appears to be working reliably now.

Some logs may have been dropped during the 6th of March.

Sorry for any inconvenience this may have caused.
Mar 7, 11:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 16:15 UTC
Investigating - We are currently investigating this issue.
Mar 6, 15:43 UTC